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How m8bets Handles Your Personal Information

Your account data, payment details, and browsing activity on m8bets are handled with clear purpose — collected only for what we need to run your account and process transactions through bKash, Nagad, and Rocket.

Data collected only as neededbKash, Nagad, Rocket payment privacyAccount security controlsYour right to access or delete data
m8bets How m8bets Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records and respond promptly.

Live Chat Start a chat session from the m8bets lobby — available for account and privacy queries during support hours.
Email Support Send your privacy request to our support address. Include your registered contact detail so we can verify your identity before acting.
Account Settings Some data corrections — like updating your contact number or wallet details — can be made directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Your account data sits behind SSL encryption in transit and access-controlled storage at rest. We apply session verification and OTP checks at login so only you can reach your account. Cookie use is limited to session management and basic analytics — no advertising trackers are placed without your awareness. You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion when no legal retention obligation applies.

Encryption in Transit

All data moving between your device and our servers — including bKash and Nagad payment confirmations — travels over SSL so it cannot be intercepted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. No third-party ad cookies are set without disclosure.

Account Security

OTP verification at login and automatic session expiry after inactivity reduce the risk of unauthorised access to your account wallet and transaction history.

Data Retention and Deletion

Active account data is kept while your account is open. On closure, personal records are deleted or anonymised subject to any financial regulation retention period that applies.

Common Questions About Your Privacy on m8bets

Below are the questions we hear most often about how your data is handled, who can see it, and what you can do about it.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data are also logged automatically to secure your account.

We do not sell your personal data. Data may be shared with payment processors like bKash or Nagad only to complete your transaction, and with regulators where local law requires it.

Submit a data access request through live chat or email support with your registered account details. We will verify your identity and provide a summary of the data we hold.

Yes. If no legal retention obligation applies — such as a financial regulation requiring us to keep transaction records — we will delete or anonymise your data on request after account closure.

Personal data is deleted or anonymised after closure, except where applicable financial regulations require us to retain transaction records for a defined period.

We use session cookies for login continuity and basic analytics cookies. You can adjust cookie preferences through your browser settings; disabling session cookies may affect account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.